Job Opportunities for Application Engineer

General Description

a) To provide technical support to customers, prospective customers and business partners for software tools used in test, measurement and quality assurance activities for digital media standards (such as H.264) and contents used in broadcasting, typically through:  

• Product demonstrations

• Installation, configuration, tuning, troubleshooting of Interra tools – either onsite or using commercial remote support tools

• Developing sample applications, custom workflow for Integration

• Integration of Interra tools with third party tools.

• Training customers persons

• Providing all types of Pre-sale and Post-sale technical support

• Pre-release testing of the product.

b) To interface with software tools development teams to address customer issues in the software tools (if any) and get back to the customers with issue resolution

To interface with Marketing & Sales team to understand customers’ perspective and to ensure seamless interactions with customers/prospects/partners.roles in interfacing customers/support at customer site is a must to have.

1.  Familiar with Audio/Video standards used in Digital Media industry and workflow (Good to have but not must to have)
2. Proficient in scripting using Perl, Python, etc
3. Good communication skill
4. Hardworking, with a positive attitude towards task, customers, colleagues and change
5. Willingness to take on any task with equal enthusiasm

Education Requirement: